Core Values of Force Support Services
To FSS, Field Driven means:
- Solutions that work well in the real world, no over-engineering
- Troubleshooting issues real-time by talking direct with staff engineers, no salesmen pass thru
- Constructability, rapid installation with readily available parts
- Respecting the Boots On the Ground – using Foreman preferred methods with as minimal changes as necessary to meet code requirements
- Detailing with contingency options approved ahead-of-time
- We employ Engineers that like leaving their cubicles
To FSS, Reliable means:
- Meaning what you say and saying what you mean
- Consistently hitting deadlines whether it is one anchor calculation or a 1,000 brace arm layout
- Providing estimates that you can trust with no nickel-and-diming and no fishing for change orders
- Statistics showing in the past 36 months we have teamed up with over 100 different MEP/General Contractors with all sales coming from repeat business and referrals
- Demonstrating that we have completed over 350 projects on time and on budget
- Our work is accurate, 1,000+ equipment anchorage details have been approved by local authorities
- Always picking up the phone whenever you call or text to reschedule quickly
To FSS, Celerity means:
- Getting work done swiftly with purpose
- Typical engineering turnaround is 1 week (Compared to 2-3 weeks by most of our competitors). Technical questions are typically answered within 24-48 hours max
- Designing with hardware that is fast to install
- Carrying seismic products, including special-order fabricated seismic products, that have been proven to meet the standards and needs required
- Keeping our powder dry…. meaning that we all strive to plan ahead, but we understand that no plan survives contact with the “enemy”
- Giving the kind of responsive customer service that means your emergency is our emergency
- Stuff happens! Response time is everything during construction
- We are constantly updating our learning. Our means and methods continually keep pace with the evolving nature of the modern seismic MEP construction “battlefield”